Careers

Customer Service Representative

Pierre Frey, Inc. – Brookhaven, GA

 

We are looking for a full-time Customer Service Assistant with strong organizational and multi-tasking skills. This person will perform an array of functions that include data entry / ordering, answering calls, helping customers with questions and complaints, providing information about products and services, and processing payments and information for returns. This individual will be responsible for acting as a liaison between the customer and/or showroom and Pierre Frey.

OTHER REQUIREMENTS:
• Undergraduate degree or certification preferred
• Able to work independently or within a team
• Computer skills and email etiquette experience required
• Display attention to detail and ability to multi-task
• Exhibit flexibility and adaptability

Computer and previous ordering software experience is a plus / (e.g., Microsoft Word,
Excel, Dynamics, Sales Force, Movex, and AS400)

Pierre Frey, Inc. offers employee 401K and health benefits, vacation time, commission,
quarterly bonuses, and salaried compensation.

To learn more about Pierre Frey, Inc. visit our website at www.pierrefrey.com.

Job Type: Full-time (IN-OFFICE)

COVID-19 considerations:
To keep our employees safe, we are practicing social distancing, providing masks, plastic gloves, and hand sanitizer.

Application questions:
• How many years of Customer Service experience do you have?
• Are you authorized to work in the following country: United States?
• Which shifts are you available to work?
• Please be prepared to list at least three professional references at your interview.
Include the person’s name, company, and title, contact details (email and/or phone
number), and explain your relationship (former boss, current coworker, etc.)

 

Interested candidates can email their resumes directly to our Assistant Manager at marycatherine.hartley@pierrefrey.com.

Marketing Associate/ Marketing & Communications Co-Ordinator

 

Salary/Grade

Salary

 

Benefits

Benefits provided

 

Expected Work Hours:

40 hours per week full-time. Hours/schedule may vary due to Social Media and event needs.

 

Reports to:

Chief Marketing Officer

 

Employment Type:

Full Time

 

Minimum Qualifications

• Excellent communication skills, both written and verbal
• Great graphic design skills and experience with Adobe CC
• Experience with organizing and executing social media campaigns
• Experienced in working with other team members to pull together collateral needed for marketing efforts
• Willingness to visit active projects to create and capture content for social media campaigns, including collaboration with other team members

 

Preferred Qualifications

• Experience with Hootsuite, WordPress, and MailChimp or other platform a plus
• A meticulous attention to detail with the ability to prioritize multiple projects
• Natural problem solver with a bias toward action
• Strong computer and analytical skills
• Excellent organizational skills and follow through
• Outstanding ability to work effectively in teams of diverse people and organizations
• Developed eye for photography. Experience with staging and photographing residential interiors ideal.

 

Ability to:

Re-prioritize tasks based on frequently changing needs
Meet tight deadlines and maintain focus under pressure
Remain flexible in an ever-changing environment
Work independently, show initiative and take ownership
Use discretionary judgment

 

Position Description

 

Job Description

The Marketing and Communications Coordinator is a full-time position primarily located at the Atlanta Decorative Arts Center. Under the direction of the Chief Marketing Officer, the Marketing and Communications Coordinator will assist with marketing and communications functions of the showroom and brand, the implementation of social media, advertising, marketing plan, and maintain good rapport with staff and the marketing community.

 

Job Duties

• Assist in the design of graphics for social media and other marketing materials
• Assist in developing content and campaigns for reaching prospective, new and current clients.
• Enhance awareness of the brand through new and emerging media (digital, online, social), as well as traditional marketing (direct mail, email, print).
• Continually look for innovative, new ways to improve and expand upon the social media, digital and traditional advertising, website, newsletters, success stories, press materials, brochures, email campaigns, and videos that are used in marketing.
• Assist with weekly and monthly tasks including newsletters, social media implementation, etc.
• Assist in updating communications tools like digital signage and website.
• Assist the CMO with various day-to-day tasks like taking photos or visiting job sites
• Perform other marketing and office assistance duties as assigned.

 

We offer competitive salaries (based on experience) along with many excellent benefits including insurance, 401k plans, paid holidays, etc.  For immediate consideration, please email your cover letter and resume to rachel@designgalleria.net.  Please, no phone calls.

Matthew Quinn Collection is seeking a highly motivated, creative, and energetic individual to join our dynamic interior design industry Showroom Team as Showroom Associate. Matthew Quinn Collection, in the Atlanta Decorative Arts Center, is a boutique decorative and architectural hardware showroom with a unique and fresh personality.

 

We are looking for someone with a positive can-do attitude who is passionate about the interior design industry.  The ideal candidate will be excited about prospering in a showroom sales role, have an ability to manage the daily operations of a showroom, cultivate client and vendor relationships, and create memorable experiences. To ensure the success of the showroom, the candidate will have a work acumen that supports the production and achievements of the team. This is a full-time position with Monday-Friday business hours.

The Job Responsibilities

• Participating in all aspects of the showroom and daily operations including opening/closing procedures, maintaining showroom appearance, and serving clients.
• Provide personalized and positive experience for our clients and present clients with hardware options based on their wants and needs for each space.
• Create formal hardware proposals based on client selections.
• Develop a high level of brand and product knowledge.
• Provide support to other sales associates and the Hardware Specialists.
• Communicate frequently and efficiently with our Order/Operations Specialist.

Skills and Characteristics

• Proficient with the Microsoft Office Suite, specifically Outlook, Word, and Excel
• Ability to read and understand/interpret cabinet drawings and architectural documents (preferred)
• Strong customer service, management and communication skills

• The ability to clearly, effectively, and professionally communicate with clients and vendors in person, on the phone, and through digital channels.
• Excellent listening skills and is able to receive feedback well.
• Results / Target driven individual with very good abilities to work on own initiative

 

 

Office Location:                Atlanta Decorative Arts Center (ADAC)- ADAC West

Application :                      If you are interested in applying for this positions please email your resume and cover letter to michele@matthewquinncollection.com

Work Hours:                      9:00 AM – 5:00 PM

C + H Interiors is seeking an experienced ARCHITECT/INTERIOR ARCHITECT with a specialized interest in working Interior Design projects to join our team at our showroom in Atlanta. As part of the team, they will contribute to a professional, highly collaborative and high-end creative work environment, working directly with our design team, director, and clients/walk-ins on the showroom floor.
Located in the stunning Atlanta Decorative Arts Center building in the Buckhead area, C + H Interiors provides truly unique design services and custom products to meet any commercial, residential, or hospitality project need. With design-to-build services encompassing everything from initial concept to the end of install, C + H Interiors offers meticulously bespoke designs to elevate any project to a higher level of luxury and daring personality.

 

PORTFOLIO/WORK SAMPLES AND RESUME MUST BE SUBMITTED WITH APPLICATION TO BE CONSIDERED.

Responsibilities:

• Create construction documents as needed for projects
• Work with Design Director to be present on all project matters. This includes planning, procurement and implementation phases of design projects
• Coordinating with vendors and contractors for measurements and quotes
• Be cognizant of schedule at all times, coordinating meetings, presentations, and other timeline items appropriately
• Monitor project progress and provide project status reports to clients
• Interfacing with clients or contractors at meetings and taking notes
• Assist in creative development for projects and product making
• Develop project related documentations and Client Presentations
• Collaborate with the team to fulfill project goals and requirements
• Provide the best possible customer service
• Follow up on all open quotes and leads as needed
• Logging of activity and interactions
• Conduct office errands
• Support in clerical duties (i.e. data entry, answering phone, creating documents…etc)
• Managing the organization of the showroom

Requirements:

• REQUIRED minimum 5-7 years fulltime Architect or Interior Design role experience
• REQUIRED ability to work in-person in Atlanta showroom on a daily basis
• REQUIRED minimum 5-6 years experience with architectural drawings and other processes
• REQUIRED minimum 5-6 years professional experience and proficiency with:
• Revit
• AutoCAD
• MS Office Suite
• EXPECTED minimum 5-6 years professional experience and proficiency in:
• Adobe Creative Cloud (Photoshop & Illustrator)
• Sketchup
• Kitchen & Bath Design
• Practiced experience working with vendors, clients, and internal teams
• Experience in building long-term client relationships, based on integrity and trust
• Ability to work in an extremely organized manner and multi-task across several client projects with great attention to detail
• Proactive, entrepreneurial mindset to expand client base and grow existing accounts
• Confident, professional, and effective verbal and written communication skills
• High level of accountability and initiative
• Positive can-do attitude with a willingness to take on any task to support showroom & design studio
• Proactive, creative, and resourceful

 

Please send resumes to hello@candhinteriors.com

Job Title: Sales Support Administrator

 

Position Purpose:

The Sales Support Administrator is crucial to the success of our showroom, focusing on elevating the customer experience and helping achieve sales targets. This role is centered around delivering outstanding customer service, understanding customer needs, and effectively communicating the value of our products. The administrator will also support driving sales and leave a lasting positive impact on our clientele.

 

Essential Functions:

• Gain a thorough understanding of our product offerings through daily sales activities, research, and product training sessions.
• Oversee memo room functions, including maintaining replenishment orders, organizing collections, and clearing discontinued products.
• Manage marketing collateral and ensure adequate on-hand levels. Maintain showroom office supply inventory.
• Handle incoming phone inquiries and assist customers as needed.
• Manage order follow-ups using the weekly reserve report. Conduct daily calls and emails to keep designers informed about order status.
• Demonstrate proficiency in using the Thibaut operating system and other computer tools to deliver timely customer service.
• Oversee order entries, process customer orders, and provide updates on status, payment, and delivery.
• Manage the Weekly Traffic Report, tracking showroom traffic and memo activity, and submit reports to the showroom manager every Friday.
• Collaborate with sales associates and showroom managers to execute strategies that drive client business growth and strengthen relationships.
• Requirements, Reasoning Abilities, and Physical Demands:
• Strong understanding of retail sales and customer service principles.
• Proficiency in Microsoft Office Suite or similar software.
• Excellent organizational and multitasking skills.
• Proactive in suggesting improvements for showroom efficiency.
• Analytical mindset with the ability to interpret data, identify trends, and make informed recommendations.
• Ability to think critically and align decisions with company policies.
• Proficiency with computers, phones, calculators, and other technological tools.
• Physical ability to stand, walk, and move around the showroom for extended periods.

Education and Work Experience:

• High School Diploma required.
• 3-5 years of experience in administrative roles, preferably within a showroom or retail environment.
• Excellent communication skills to interact effectively with customers, team members, and management.
• Strong problem-solving abilities and the capability to devise effective solutions.
• Ability to develop and execute strategic plans.
• High attention to detail and accuracy in administrative tasks.
• Familiarity with showroom operations, customer service, and administrative duties.

Note: This job description outlines key functions but is not exhaustive. Additional duties may be assigned as required by the Showroom Manager or Regional Sales Manager.

 

If you meet these qualifications and are passionate about contributing to a thriving showroom environment, we invite you to apply at hr@thibautdesign.com!